Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

There is a flat rate charge to Australian customers of $11 postage on all orders under $60.  On all orders of $60 or above shipping is free.  We do this because we sell hundreds of inexpensive parts that would not be economical for us to sell online without a postage charge

Which payment methods are accepted in the Online Shop?

We accept payment via credit card only through Paypal or Stripe.  You do not need to have a Paypal or Stripe account to use your credit card

. We can also accept payment via direct debit – simply checkout as normal, select the direct debit option and you will be emailed an invoice to pay
How long will delivery take?

We generally ship via courier and most items will get to you within 3-5 business days.  You will receive email notifications . Please contact us if you have any concerns

How secure is shopping in the Online Shop? Is my data protected?

Absolutely, our website is completely secure with SSL encryption

What exactly happens after ordering?

We will email you to confirm your item has been sent and will provide tracking details also.

Do I receive an invoice for my order?

Yes, you will receive a tax invoice for any purchases you make.